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The EDI Zone Support area provides a central access point for
organisations to upload files, track on-going orders and quotations, and
download completed EDI work. If you have any queries about existing work please
use the order/quotation tracking facilities below or E-Mail:
support@reims.net.
- Upload files
- View your order status
- Track your request for a quotation
- Download files and completed work
- General support enquiry.
1. Upload files
To enable us to
progress the order or request for a quotation we may require additional
information and files. To assist this process, we have provided an upload files
facility. If you wish to upload a file or view the range of upload options,
please select the link below.
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Upload files |
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2. View your order status
On
acceptance of your order, you will receive your account user name and password.
This will enable you to securely track the status of your order. To view your
order status, select the link below, you will be prompted for your user name
and password.
If you have forgotten your password, E-Mail
support@reims.net.
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Order Status |
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3. Track your request for a
quotation
On receipt of your request for a quotation, you will
receive an account user name and password. This will enable you to securely
track the progress of the quotation service. To view the current status of your
request, select the link below, you will be prompted for your user name and
password.
If you have forgotten your password, E-Mail
support@reims.net.
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Quotation tracking |
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4. Download files and completed
work
The Download files facility enables your organisation to
securely download files and completed work in a manner suitable to your
operations. If you wish to upload a file or view the range of upload options,
please select the link below.
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Download files |
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5. General support enquiry
If
you have a general support enquiry or an issue concerning a service that you
have or are currently using, please E-Mail support@reims.net and a consultant will
contact you.
If you have any queries concerning an order or quotation, please
E-Mail support@reims.net.
 
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